Contact us

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Appearance Protection

iA Auto Finance

Business hours

CUSTOMER SERVICE
  • Monday - Friday
  • 9:00 am - 11:00 pm ET
  • Saturday
  • 9:00 am - 5:00 pm ET
GENERAL INFORMATION
  • Monday - Friday
  • 8:30 am - 5:00 pm ET
  • Saturday
  • 9:00 am - 5:00 pm ET
CREDIT
  • Monday - Friday
  • 8:30 am - 10:00 pm ET
  • Saturday
  • 9:00 am - 7:00 pm ET
INCOME AND FUNDING
  • Monday - Friday
  • 8:00 am - 8:00 pm ET
  • Saturday
  • 9:00 am - 5:00 pm ET

We are closed on statutory and civic holidays

For cars

Companion Asset Protection

Companion Asset Protection

Companion Total Loss Protection

Companion Total Loss Protection

Creditor Group Insurance

Creditor Group Insurance

Creditor Group Insurance

Creditor Group Insurance

Creditor Group Insurance

Equipment Physical Damage Insurance

Equipment Physical Damage Insurance - Licensed agency (Prysm General Insurance Inc.)

Equipment Physical Damage Insurance

Equipment Physical Damage Insurance

Equipment Physical Damage Insurance

Extended Warranty

Extended Warranty

Extended Warranty

Extended Warranty

Extended Warranty

Extended Warranty

GAP (Prysm General Insurance Inc.)

GAP (Prysm General Insurance Inc.)

GAP

iA Dealer Services division headquarters

  • Address

    PO Box 5900
    Vancouver, BC  V6B 5H6
    Canada

Alberta

  • Address

    Suite 840 Terrace Plaza
    4445 Calgary Trail
    Edmonton, AB T6H 5R7
    Canada

Atlantic

  • Address

    105 - 238 Brownlow Avenue,
    Dartmouth, NS B3B 1Y2
    Canada

BC

  • Address

    PO Box 5900
    Vancouver, BC  V6B 5H6
    Canada

Manitoba

  • Address

    400 - 988 Broadway West
    Vancouver, BC V5Z 1K7
    Canada

Saskatchewan

  • Address

    400-988 Broadway W.
    Vancouver, BC V5Z 1K7
    Canada

Ontario

  • Address

    1415 Joshuas Creek Drive, Suite 201
    Oakville, ON L6H 7G4
    Canada

Quebec

  • Address

    1000 Du Lux Street, Suite 601
    Brossard, QC, J4Y 0E3
    Canada

iA Advantages (Quebec only)

  • Phone
  • Fax number
    • 1-844-687-7289
  • Address
    1080 Grande Allée West, PO Box 1907, Station Terminus
    Quebec City, QC  G1K 7M3
    Canada

Option Tranquility (Quebec only)

Replacement Insurance

Replacement Insurance

Replacement Insurance

Replacement Insurance

Replacement Insurance

Replacement Warranty

Replacement Warranty

Replacement Warranty

Total Loss Guard

Total Loss Guard

For RV or TT

Traceable Theft Deterrent

Traceable Theft Deterrent

Traceable Theft Deterrent