Customer Forms

Searching for a form?  Download our most commonly requested customer forms* here. For advice on the submission of forms for claims or requests, please contact the Claims Administrator.

Note: You need Adobe Acrobat Reader to be able to view our brochures. This free software can be downloaded here.


Life, Disability, Critical Illness Insurance (Creditor) Forms

Looking to open a creditor claim? Please call 1-800-549-7227 first so that we can ensure the correct forms are completed for your specific claim situation!

Replacement Insurance Forms

Looking to open a replacement insurance claim? Please call 1-877-356-6636 first so that we can ensure the correct forms are completed for your specific claim situation!

Other Forms


**Please be advised that on June 30, 2012, iA-SAL and Industrial Alliance Insurance and Financial Services Inc. amalgamated and now operate as one entity.