STAR

Strategic Training for Accelerated Results (STAR) is a performance program for Finance Managers that is all about analyzing and improving business office profitability. STAR translates into a powerful combination of personal attention and performance enhancing strategies that will help grow your dealership’s profits.

Our Trainers provide specific customized dealership reviews and use IA-SAL’s online reporting system UniFI to work closely with Finance Managers and Dealer Principals to set goals.

 

iA DEALER SERVICES STAR DEVELOPMENT SERIES

Workshops:

  • APEX: Comprehensive Introduction to F&I (5 days) that will demonstrate & develop the required skills for new F&I managers.
  • Creditor Insurance (Intermediate and Summit Series: Advanced):  two levels to challenge the FSMs participants with maximizing profitability with integrity, best practices, and objection handling are some key points.
  • Warranty / Extended Service Contracts (Intermediate and Summit Series: Advanced):: two levels to challenge the FSMs participants to capture every sales opportunity, perfect product presentation to eliminate objections
  •  Appearance & Protection : (includes Appearance Protection Products & Incident Protection Packages): adopt best practices, add product knowledge and overcome objections with enhanced presentation skills.
  • Menu Selling:  designed for F&I Managers and Sales Managers who are faced with the challenge of developing a proficient menu selling process.
  • RV & Power Sports Specific:  Improve creditor insurance, warranty & ancillary best practices specific to the RV & Recreational Power Sports industry to increase product sales.

In Store Coaching:

  • Focus on Objection Handling: Number one requested topic. A must for all FSMs in all dealerships.
  • Selling to a Cash Customer:  Identify the F&I products that make sense to today’s buyers and increase turnover opportunities.
  • Maximizing F&I Profits on Leasing:  Develop effective presentations that introduce the right F&I products to the lease customer for improved F&I results and increased customer loyalty .
  • Replacement Warranty & GAP: How these fast growing product lines benefit your clients, FSMs will learn presentation skills that align with dealership product offerings.
  • Psychology of the Sale – ACE Series

Performance Analysis: Incorporating perspectives of the Dealership, evaluating performance and developing possibilities