F&I TRAINING

We are committed to providing you with effective and comprehensive learning solutions.

From coast to coast, we deliver dynamic and professional training.

Training dealership

In-dealership, classroom and web workshops

Our half, one, two, three and five-day programs and our online programs cover financial negotiation, creditor insurance, service contracts, appearance protection and more. These workshops can help you significantly increase your F&I product penetration and profitability.

APEX – Financial services manager training

APEX training is the ultimate tool for any new candidate wishing to work as a financial services manager in vehicle sales. Our goal is to provide candidates all the necessary knowledge and tools to perform effectively and professionally in the various tasks of their future career.

Learn more

Upcoming workshops, classes and training



Presenting Extended warranty

Location: Online

Facilitator: iA Dealer Services - Centre of Excellence



Communication Styles

Location: Online

Facilitator: iA Dealer Services - Centre of Excellence



In Person APEX Workshop

Location: Oakville, ON

Facilitator: iA Dealer Services - Centre of Excellence



Selling to a Lease Customer

Location: Online

Facilitator: iA Dealer Services - Centre of Excellence



Senior Finance Manager Roundtable

Location: Vancouver, BC

Facilitator: iA Dealer Services - Centre of Excellence



Tailoring your Extended Warranty Presentation

Location: Online

Facilitator: iA Dealer Services - Centre of Excellence



Online APEX Webinar

Location: Online

Facilitator: iA Dealer Services - Centre of Excellence



Building an Effective Creditor Insurance Presentation

Location: Online

Facilitator: iA Dealer Services - Centre of Excellence



GAP only FSM Presentation

Location: Online

Facilitator: iA Dealer Services - Centre of Excellence



Replacement Warranty Module

Location: Online

Facilitator: iA Dealer Services - Centre of Excellence



Building an Effective Creditor Insurance Presentation

Location: Online

Facilitator: iA Dealer Services - Centre of Excellence



Strategies for the remote customer.

Location: Online

Facilitator: iA Dealer Services - Centre of Excellence



Strategies for the remote customer

Location: Online

Facilitator: iA Dealer Services - Centre of Excellence



FSM Best Practices Objection Handling

Location: Online

Facilitator: iA Dealer Services - Centre of Excellence



Communication Styles

Location: Online

Facilitator: iA Dealer Services - Centre of Excellence



Selling to a Cash Customer

Location: Online

Facilitator: iA Dealer Services - Centre of Excellence



GAP/Replacement Warranty Module

Location: Online

Facilitator: iA Dealer Services - Centre of Excellence



Extended Warranty

Location: Online

Facilitator: iA Dealer Services - Centre of Excellence



Extended Warranty

Location: Online

Facilitator: iA Dealer Services - Centre of Excellence



Building an Effective Creditor Insurance Presentation

Location: Online

Facilitator: iA Dealer Services - Centre of Excellence

Candidates trained in our APEX program are available in many regions of Quebec. You can view their profile videos to find qualified new financial services managers for your dealership today.

Last name Region City Work experience
Alain Montérégie Saint-Jean-sur-Richelieu Sales representative
Andra-Emilia Laval Laval Banking business advisor
Eve Lanaudière - Laurentides - Laval Blainville Technical advisor